Since the blood sample processing is partially automated by means of a pipetting robot, it is requested to send the blood samples in 9 ml Vacuette tubes (Greiner Bio One: serum tube order number 455092, EDTA tube order number 455036) in order to ensure rapid sample processing (no subsequent decanting into suitable tubes in the laboratory). Alternatively, blood tubes of other manufacturers can be used, the tube diameter should be 16mm and the length 100mm. For the detection of BTV antibodies (ELISA) serum tubes are required, for the detection of BTV virus (PCR) EDTA blood is absolutely required.

Price information about testing (ELISA: BTV-AK and PCR: BTV-AG) is available by mail (preisauskunft_VET@ages.at or vetmed.linz@ages.at) or by phone (050555-45111).

Sample delivery or sample drop-off via mail/courier/messenger service or Medlog between 7:30 a.m. and 3:30 p.m. (Monday through Thursday) and 7:30 a.m. to 3:00 p.m. on Friday.

Samples are processed daily from Monday to Friday. All samples received in the laboratory by 9:00 are processed on the day of submission. As a rule, the examination is completed within 1-2 working days.

Inquiries regarding the submission or findings can be made by telephone at 050555-45111 or by mail at vetmed.linz@ages.at. In case of urgency or out of office hours: IVET LINZ cell phone: +43 664 8398178

The samples must be accompanied by a completed sample accompanying letter, which can be requested from AGES Linz.

In order to enable rapid processing, the samples should be submitted in appropriate boxes. For this purpose, boxes of 50, 10 or 5 samples can be requested from AGES Linz.

Result reports (test reports) with an electronic signature are sent to the client by e-mail or fax.

When sending the report, please make sure that the fax number or e-mail address is correct!