Health for humans, animals & plants

Cosmetic products from wellness hotels

| 2 min read
Main focus Cosmetician



Final Report of Priority Action A-019-19

The aim of this focal action was to test cosmetic products directly in (wellness) hotels, which are either offered to customers in hotel stores or in the cosmetics/massage area for sale for applications at home.

50 samples from five federal states were examined. 21 samples were objected to (in some cases several times):

  • Eleven samples were objected to due to misleading information:
    • seven products advertised as natural cosmetics or as "natural/natural", although chemically synthesized substances were used
    • one product had "organic" in its brand name, although it was not an organically certified cosmetic and chemically synthesized substances were used
    • one product was advertised as "containing hyaluron", but according to the list of ingredients it did not contain it
    • a shower product was labeled "has a detoxifying effect". This advertising statement is not clear and does not contain any information that would enable a well-founded purchase decision to be made.
    • a product advertised with "free from DEA", although DEA (diethanolamine) is not allowed in cosmetics. It is not allowed to advertise on cosmetics with the compliance of legal regulations
  • eight samples were objected due to missing or defective labeling
  • four samples were objected due to missing notification
  • one product was classified as a medicinal product by the Federal Office for Safety in Health Care (BASG).

Cosmetic products are offered in many hotels, either directly in the hotel's cosmetic/massage salon or in a hotel-owned store. In this way, cosmetic agents that have already been used on hotel guests during massages or other cosmetic treatments can also be purchased for applications at home. Advertising and accompanying brochures on display were also checked.

| 2 min read
Main focus Cosmetician



Last updated: 18.07.2022

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